FAQ

Shipping Estimates
  • All orders are processed within 2–3 business days of receipt. Orders are not processed or shipped from Friday, 10am PST through Sunday, or holidays.
  • We are currently experiencing a high volume of orders and are working on expanding our shipping department. Orders may be delayed for 2-8 weeks (from purchase date).
  • US/Canada orders average 2-7 business days from shipment.
  • International orders average 1-4 weeks from the ship date.
Tracking & Delivery
  • Tracking information is available for all orders.
  • (As of August 2022) Our shipping software is experiencing technical issues with automatic forwarding. We are working everyday to resolve this issue.
Issues / Troubleshooting
  • If you have any concerns at all, please do not hesitate to contact us.
We are a small team and we appreciate your patience. Thanks for all the support and love : )

(Updated October 6, 2022)